Bench Time: How to transform this period into an opportunity
Bench time. This word makes all DSC executives shudder.
The calculation is simple and brutal: a consultant on bench costs you their loaded salary without generating revenue. At €4,500 average monthly cost, each week on bench = €1,125 net loss.
Bench time is not inevitable. It's a symptom.
A symptom of commercial processes to improve, reactive rather than proactive staffing, and ignored enhancement opportunities.
The real cost of bench time (2025 figures)
For a 50-consultant DSC with a 12% bench rate:
- 6 consultants permanently on average bench
- Average cost: €5,000/month/consultant
- Annual loss: €360,000
And this figure doesn't count hidden costs: demotivation, skill loss, brand image, manager mental load.
Why do DSCs have a bench problem?
- Cause #1: Reactive staffing - Mission ended → panic → urgent search.
- Cause #2: No visibility on mission ends - "We learned the mission was ending... the day before."
- Cause #3: Unexploited CV database - Who is AWS certified? Who speaks fluent English?
- Cause #4: Big client dependency - When 60% of revenue comes from 3 clients.
5 strategies to reduce bench time
Strategy #1: Anticipate mission endings (D-90)
- D-90: Automatic end-of-mission alert
- D-60: Meeting with consultant
- D-45: Commercial activation
- D-30: Updated CV sent out
- D-15: Final decision
Result: 40% reduction in average bench time.
Strategy #2: Add value to bench time
- Cloud certifications (AWS, Azure, GCP): +10-15% on daily rate post-certification
- Internal training: Skill development
- Internal projects: Tool development, R&D
- Junior mentoring: Knowledge transfer
Strategy #3: Diversify client portfolio
The golden rule: No client should represent more than 20% of your revenue.
Strategy #4: Leverage skills data
Your ERP should allow skill search, automatic matching, and gap identification.
Strategy #5: Practice "productive bench"
A consultant on bench should never be idle: internal tool development, article writing, meetup participation, POCs on new technologies.
How to measure and manage bench time?
- Utilization rate: Target > 90%
- Average bench duration: Target < 15 days
- Renewal rate: Target > 70%
- Replacement delay: Target < 30 days
Testimonial: From 15% to 6% bench in 12 months
"We had a chronic 15% bench rate. By implementing D-90 alerts and a real proactive replacement process, we got down to 6% in one year. That represents €200,000 saved." — Julien R., CEO of a 75-consultant DSC
Conclusion
Bench time will never completely disappear. But with the right processes and tools, you can:
- Anticipate mission endings (not suffer them)
- Reduce bench duration by 50%
- Add value to this period (training, certifications)
- Manage with reliable data
The 3 keys to success:
- Anticipation: D-90 alerts, not the day before
- Proactivity: Commercial upstream, not reactive
- Tools: An ERP that centralizes everything